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Hello!

I’ve run into a particular problem with integrating SednGrid with Engage. The email volume I have is nowhere near needing a dedicated IP for SendGrid, but Segment requires The Pro 100K account in order to connect via subusers. 

Is there any way around this? SendGrid support informed me it’s not possible to get a shared IP and have subuser management. 

Is there a way to utilize SendGrid with Engage without having to use subusers in SendGrid? Or is there a workaround for this to ensure the same functionality?

Hi ​@Bill Hoerr - From what we can see, the challenge you’re running into has to do with the level of access you currently have in your Sengrid account. That’s what’s preventing the connection from being made. It looks like there was some communication and guidance from your account team to connect with support - were you able to connect with them?

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