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Product Update

Audience Lookback Configuration General Availability

Categories:Twilio EngageGeneral AvailabilityBusiness
  • April 11, 2025
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Audience Lookback Configuration General Availability
Chauntel Greaves
Segmenter
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Configurable Lookback for Historical Event Data is now available to all users on Business plans. When creating or editing real-time audiences, you can set a lookback window (e.g., “last 90 days”) under Include Historical Event Data to limit how far back event data is processed. Disable it to use only data after creation. This will speed up initial computations by reducing backfill time, while batch audiences continue to include historical data by default.

 

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