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Unanswered questions

4 Topics
J
Jas Garcha
asked in Product Q&A
Action Destinations onDelete method

Hi - looking for guidance on how to implement onDelete in Action Destinations. I believe this is just triggered whenever a Segment user uses the deletion and suppression endpoints? What can I assume the payload looks like? Ideally the user can submit both userIds and companyIds and we can handle those conditionally.

100
J
5 days ago
V
Vera
asked in Product Q&A
Automatic Event Tracking

Hi, so to track events, we do it by calling Segment's API methods (e.g., analytics.track()).Basically we create events to be tracked one-by-one. As this process takes quite some effort, I’m wondering if there’s any more automated way to track events and pages information?Thanks!

261
Tyler Nelson
Segmenter
11 days ago
V
Vijeth P H
asked in Product Q&A
Configuring multiple destinations for Profiles Sync

Hi, Is it possible to configure multiple Profiles Sync destinations for an Engage space? We want to set this up for one of the Engage spaces used in the production environment. Currently, we have configured the Profiles Sync destination to Snowflake. 

211
Tyler Nelson
Segmenter
19 days ago
A
Aiman Iftikhar
asked in Product Q&A
How to compare computed traits?

Hello,I am currently tracking almost all the important events on our e-commerce website. Now, I want to use this data to send an abandoned cart email to the customer.How can I filter out the abandoned carts?I was thinking if the customer didn’t purchase anything in the next two hours then I can trigger it but if customer has removed an item from cart before that it can be empty.So what will be a good strategy?I am saving cart id but i am unable to compare last cart id of item added to cart and item purchased with each other. 

562
A
28 days ago

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