About
Good data quality starts with a well thought out Tracking Plan. With Protocols, you can define your events and corresponding properties via the tracking plan, which becomes a central source of truth for product, engineering, analytics, marketing, and business teams.
If less than 40% of your data is flowing through your tracking plans in Protocols, your data isn’t being properly validated, which can result in a lower quality of data filtering to your downstream tools creating more work for your team over time.
Agenda
- Protocols overview
- Configuring Protocols setup
- Protocols Live Demos
- Q&A (see below)
Customer Q&A
- What is the best practice for cadence to review workspace to see violations? Best practice always revolves around when/if you're making changing/updates as a business - or anything new. In general, look whenever you are in the workspace. Also, you can automate this process by forwarding violations to downstream destinations.
- Want to review my whole tracking plan - what is the best way to do this across multiple sources? You can do this programmatically via the Segment API.
- If you're defining events and add properties from a "property library", can you also add non-library properties to those events? For example, you may have two standard properties you want on all events. You can pull from the library for properties. There are a few ways to add individual things; there is an option through UI to do things manually. You can also make updates to individual tracking plans by pulling from the Library via the Public API.
- Can I transfer a Tracking Plan between Production and Staging environments? Easiest and most complete way is to use the Public API where you can do a complete download of everything related to the Tracking Plan. Then upload it into new space.
- Do blocked and discarded events count towards my MTU counts? No. Blocked events within source schema or Tracking Plan excludes from MTU / API calculations.
- Can I get alerted by email or in Slack if there is something with my Protocols setup that needs my attention? Yes! You can forward this to a source then to your downstream tools.