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Hi,I want to fetch event from segment without destination. Is there api where we can fetch event from segment.

1432

2 months ago

Tyler NelsonSegmenter

published in News & Updates

Segment University: FREE Courses & CertificationsNews

All Segment certifications are now free for Segment customers Segment University provides learning and insights ranging from implementation fundamentals to advanced features. Coursework and certifications can be accessed for free by logging in with your Segment account. Become a Segment expert and get certified!Segment Implementation Certification Segment Marketer Certification Not sure where to start? Browse the course catalog or check out courses suggested for technical users in Segment. Wanting to learn more about a specific area of Segment? Start a Discussion and let us know what course you would like to see!

Execute an Identify Call in my Segment workspace from a Destination Function on the onPage event

I do not have development resources in my company that help to create an Identify call from my website. As a temporary solution I’m planning to execute the Identify Call from a Destination Function in the same workspace on the onPage event (as I have the Segment source already configured so I’m receiving page calls from that website). Is this possible?Thanks in advance!

GDPR Compliance and Consent Management in Plans Other than Business Tier

Hi Segment Community, I’m currently working on a project where GDPR compliance is non-negotiable, and I need to ensure that user consent preferences are fully respected and enforced. After reviewing the documentation, comprehensive consent management and control over what data is sent to which destinations is only emphasized in the Business tier. Doc link. So, Is any level of consent control possible in the Team or Free plans? Specifically: 1. Can I control which destinations (e.g., Google Analytics, Mixpanel) are activated based on user consent preferences in the lower tiers, or is that only available in the Business plan?2. Are cheaper plans at risk of being non-compliant with GDPR because they lack consent enforcement features, or are there any workarounds that allow at least some control over tracking and data sharing?3. There used to be (now deprecated) open source project from Segment where one could enable different destinations based on consent when initialising Segment — can t

561

3 months ago

Chauntel GreavesCommunity Manager

published in News & Updates

Q3 Feature Releases & UpdatesNews

On Demand: What’s New with Segment: Q3 2024 Product Releases + Live Q&A----Below are the latest releases to date for Q3:Suggested Mappings RETL General Availability & Connections Public Beta Automate your source mappings. Suggested Mappings provides you with mapping suggestions while allowing you to tweak and perfect each mapping. Duplicate Destination Mappings in General AvailabilityQuickly make a copy of an existing mapping with a destination, including all configurations and enrichmentsLinked Audiences and Data Graph General AvailabilityLinked Audiences and Data Graph are now Generally Available for Snowflake & Databricks. Linked Audiences empower marketers to create targeted audiences by combining behavioral data from the Segment Profile and warehouse entity data within a self-serve, no-code interface - accelerating audience creation, enabling precise targeting, enhancing customer personalization, and optimizing marketing spend without the need for constant data team su

Best way to track conversions for Google Ads?

Trying to figure out how to track conversions for ad clicks. I currently send GCLID to Google Analytics 4, but have no way of telling whether GA4 will pick it up as an ad-based conversion and send it to Google Ads. (On the Google side, I have GA4 linked to Google Ads with key events marked as conversion actions.)Here’s my setup: when a user arrives on the site with a gclid in the URL, I store the gclid in a cookie. After they sign up for a free trial and finish the onboarding (inside the web app), I send a “New Signup” event from the server to Segment with the user’s email and gclid from the cookie. Then I have a Google Analytics 4 Cloud destination set up like this:I have no idea if this will work though, since Google doesn’t provide a mechanism for actually testing ad clicks. Do I have the mapping set up correctly?I also played around with the Google Ads Conversion destination. My understanding is that it’s a way of bypassing Google Analytics and sending conversions directly to Googl

Destination Insert Functions

Hi All,I have a use case where I want to pass track and identify events to Sailthru. Sailthru only takes in traits as input. Track events have properties so i wrote down a destination insert function to change properties to traits but it is not working.Has anyone else worked on a similar thing and has a better solution? Thanks

How does Segment calculate MTUs for Facebook Ads source, given the collectiosn are all aggregared data?

My understanding is that billing is based on MTUs. The Facebook Ads source pulls in several table collections.Since these tables are aggregated at the date, campaign, adset level, how should I estimate MTU based billing for this source? There’s no user level data here, it’s all rolled up.

Facebook Page Insights

Hello Segment community,I am trying to connect our Facebook page as a source in Segment to pull the page insights data into our warehouse. Looking at metrics such as: page_impressions page_engaged_users page_posts_impressions page_fan_addsWas thinking of setting a Python script that pulls the metrics from Graph API endpoints then send to Segment as custom events using HTTP API.I tried connecting the Facebook ads cloud object source in Segment but this would only get us paid campaigns insights as Collections. Any thoughts on how to achieve so? It would be good to know if any in the community tackled in this pipeline via Segment.Cheers,Moni

Klaviyo Issue : facing Issue with the latest update of Segment UI

After the latest Segment UI update, I encountered an error where custom attributes cannot be added to new profile data when sending it from Segment to Klaviyo. Specifically, there’s no option to map the field when the “upsert profile” setting is selected for Klaviyo as a destination. This issue does not affect existing events, which continue to work fine. this is only happening in case an upsert profile is selected in Klaviyo as a destination

Consent Management with a Team Plan?

Hi,About Consent Management with Segment, do we need a Business subscription or is it possible with a Team subscription (and our own CMP, Axeptio)?Because in this blog post it says it's “available for all Segment customers”, but in this other blog post it says “for all Business Tier customers at Twilio Segment”.Thank you,

Modifying Payloads in Destination Insert Functions

Hi all, I’m trying to set up a Destination Insert function which would take my event, do some light modification and then send the modified version as a key to the destination. Is that possible? The use case is that Hubspot Cloud Actions destination expects a very specific way to code Track events. Rather than having a mapping for each event I wanted to have just one mapping and then use a function to transform the name of the event to the Hubspot format

How Do I Get UTM Data from App into Hubspot?

Hi there - I am having issues getting attribution data from users who sign up on my web app (Source) into my Hubspot Destination. The app is capturing UTM parameters, but when that data gets fed into Hubspot from Segment, the Original Source in Hubspot is simply “INTEGRATION” and Original Source Drilldown 1 is “Twilio - Segment.” Ideally, I should be able to populate Hubspot’s native “Original Source” field with where these users are coming from (Organic, Paid Search, etc).Essentially, I’m unable to see where my web app signups are coming from because Segment is not passing this data correctly. We have the Hubspot Tracking Code installed on our app through Google Tag Manager, but finding this is still not working.This seems very basic but unfortunately I’m completely stuck. Any ideas?

Hi, I have configured the mapping of events from Segment to Google Analytics. But while testing the event, i see, 204 No Content being delivered. Can somebody help me fix this?

1932

5 months ago

atit.shahSegmenter

posted in Discussion

[Pilot] Personalize Patient Engagement with New EHR Integration and Healthcare Features

Twilio Segment for Healthcare expands to include EHR Integration, Patient Engagement Profiles, and Prebuilt Healthcare Campaigns for key patient engagement use cases. We are excited to announce the launch of the Pilot that allows healthcare providers customers to integrate your EHR with Segment, use this data to build a Patient Engagement Profile in Unify, and Activate it using Engage, starting with a prebuilt campaign for Annual Wellness Visit Nudges. You can read more about this in the blog post. We are now inviting a limited number of healthcare providers to Pilot these new features now available as part of Twilio Segment for Healthcare. Click here to request access to the Pilot program.

Salesforce: Getting Lead IDs

I am setting up a Salesforce (Actions) destination. When I receive a particular event, I want to create a custom object that is associated with a lead. The event has the lead's email address (a unique identifier for the lead), but not the lead ID.Ideally, I would use the email address to get the lead ID and then include the lead ID when I create the custom object. Is there any way to do something like this in Segment?Thanks in advance!

2063

5 months ago

Bradley James Allan

posted in Product Q&A

Segment X Airship

Hi all, We have recently integrated with Segment and have an existing email marketing tool called Airship. Does anyone have any experience using the 2 tools to create lengthy onboarding journeys? We have created the onboarding steps in Segment that then trigger emails in Airship BUT we will run out of steps very soon. There has to be a better way of doing this by having the steps in Airship rather than Segment but i am not sure how to do this using the 2 tools effectively. Thanks, Brad

773

5 months ago

Shweta S

posted in Product Q&A

Device token issues + application opened event

Hello!We have a React Native mobile app and are having some trouble with our device tokens for the Application Opened lifecycle event.I’ve been looking at documentation but haven’t been able to find clear answers.Our application opened event is not sending the device_id and hence failing to reach the customer.io destination. What is a foolproof way to fetch the device token for both iOS and Android?

I am looking to create a computed trait of the last order before May 1st; however, when I pull the preview, it’s bringing in contacts that have an order completed beyond May 1st. Check out the screenshots below and let me know where I’m going wrong. Thank you!

Upgrading Intercom destination from Classic to Intercom Cloud Mode (Actions)

We are planning to upgrade our Intercom Destination, so we just want to know what things we should consider while upgrading Destination?Do we need to create new Destination, add every thing like filters, transformations, mappings. or we just can upgrade existing Destination with few steps.

How to manage Active Account Associations

I’m curious what techniques the community has used to manage user > account associations, when users could belong to multiple Accounts but no way to ‘ungroup’. This is relevant for a lot of scenarios, but especially in the case of using Account-based audiences for Journeys and email. For example, let’s say John Doe - john.doe@gmail.com - is associated with ‘Blue Inc.’ via group(). John leaves Blue Inc. and joins ‘Red Inc’, and we capture that with group() some time later either via form fill or our offline data. Now John is associated with two companies in Segment, but only ‘active’ at Red Inc. We ‘know’ John isn’t at Blue Inc. anymore, but cannot remove the association.We create an Account-based audience that Blue Inc. falls into, but Red does not, and want to push the list of all associated users to Marketo for email. John Doe falls into this audience because he’s still associated to Blue Inc. in Segment, so he gets an email when we wouldn’t have wanted that. I don’t think it’s as

Identify Across Sources

We currently have several Node.js sources, and each user has the same user ID across all sources. Is it necessary to call identify in each of the sources or is calling it from one sufficient?Thanks in advance!

CAPI Connectors: SA360 / Meta / LinkedIn

Hello, I am seeking information on Segment's Paid Media Connectors and their capabilities for SA360, Meta, LinkedIn, and Google Ads. I am aware that the existing connectors can match email addresses. However, our Marketing department is interested in matching based on emails as well as other fields like phone numbers and addresses. Are these features available in the current connectors? If not, has there been any development of custom connectors to accommodate these requirements?

Major Issues with Klayvio

Trying to get Segment events to deliver to Klayvio but having major issues. Track events are not being delivered. Have tried to map events but have been pretty unsuccessful here other than seemingly getting identify() to work. I keep receiving the below error: Segments docs on how to map events to Klayvio are pretty barebones. It also seems based on Segments docs that the Klayvio integration should be pretty seamless but that is definitely not the case in my experience.

Assistance Needed for GA4 Audience Integration with Segment

I'm seeking some insight on our GA4 (Cloud) setup. We have completed the setup on Segment. However, we're not seeing the audience appear in GA4 under 'audiences'. How do you typically send audience data to tGA4 account (Firebase) not web? We've reviewed and completed all the setup steps to the best of our knowledge.

1592

6 months ago

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