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  • 53 Topics
  • 117 Replies
53 Topics
Andy Pickler
Andy Pickler
asked in Product Q&A
'screen' call on mobile

Simple question (I think)...is the screen call automatic on mobile with each screen change? Or does it have to be called manually? This section says:Segment automatically calls a Page event whenever a web page loads. This might be enough for most of your needs, but if you change the URL path without reloading the page, for example in single page web apps, you must call Page manually...but the subsequent section on screen does not mention one way or another.

492
Chris Johnston
8 months ago
C
Corey Egan
asked in Product Q&A
eTimedout errors for Webhook Destination

Hey all -- we have a few different platforms that we push data into that aren’t native Segment destinations. For these, we rely on the Webhook Actions destination to create these integrations. One issue we’re experiencing is a fairly quick time-out rate that’s preset within these destinations. In short, if there’s no response from the endpoint we POST to within 5s, Segment auto-retries the request. What we’re seeing in actuality is that the endpoint is successfully receiving the request from Segment but due to some added platform latency, the response isn’t getting back to Segment in time. This causes multiple retries and duplicate data or actions to be taken by the destination platform. For the group, has anyone found a way to creatively solve for this retry rate? For the Segment Team end, is there the possibility to allow for configurable retry rates?  

1654
Luke Bussey
8 months ago
Chris Carrel
Chris Carrel
asked in Product Q&A
Segment EdgeSDK and payload modification

We are starting to use the Segment EdgeSDK and I currently have some analytics.js middleware functions that I would like to move to my edge worker so that they can be maintained across our properties.  Specifically, I am modifying the campaign context to normalize UTM parameters to improve the adhoc reporting in GA.Does anyone have any experience doing this? Or maybe an example they could share?Thanks,Chris

1203
Chris Carrel
8 months ago

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